Summary of Investigation: Welcome to the webpage maintained by Shepherd, Finkelman, Miller & Shah, LLP, for its investigation into potential warranty violations by Bradford-White in connection with certain water heater models. Specifically, SFMS is investigating allegations that Bradford-White fails to adequately replace certain large-tank water heater models (i.e. 55-gallons and larger) when such models fail within the warranty period. In lieu of an adequate replacement, Bradford-White may offer the owner the option of replacing a large-tank water heater with: (a) two small-tank heaters, or (b) one 50-gallon tank, which could then be supplemented with an attachment, but at an additional cost to the owner.
Contact Us: If you have attempted to replace your Bradford-White water heater under warranty, or provide us with information concerning this investigation, please contact us by calling (866) 540-5505 or filling out this form.