Shepherd, Finkelman, Miller & Shah, LLP
Shepherd, Finkelman, Miller & Shah, LLP
866-540-5505 877-891-9880

Dedicated Client Advocacy

Consumer Fraud Archives

"Natural" Labeling Cost $4.5M for Seventh Generation

The connotation of the word "natural" may be followed by images of flowers growing in a large field or a glacial waterfall rushing down a forest mountainside. So, naturally, consumers may be surprised to see synthetic ingredients such as Methylisothiazolinone or Benzisothiazolinone on their natural-labeled products. In fact, a class action lawsuit against Seventh Generation Inc. ("Seventh Generation" or the "Company") accused the Company of illegally misleading consumers by labeling its cleaning products as "natural," despite its use of synthetic preservatives.

Sirius XM Settles for $35M to End TCPA Claims

Many consumers would be thrilled to find they get a free trial subscription for Sirius XM's ("Sirius") satellite radio with their car purchase. But once the free trial is over, many of those same customers who did not continue their subscription become less than pleased to receive phone calls from Sirius encouraging them to re-subscribe. At least, that is what happened to Francis W. Hooker Jr. ("Hooker"), who filed a class action on behalf of himself and others similarly-situated against Sirius for allegedly violating the Telephone Consumer Protection Act ("TCPA").

Ticketmaster Class Action Settlement is Leaving Many Unsatisfied

If you've purchased tickets to any major concert online over the past decade, chances are very good that you had go through Ticketmaster, the much-maligned ticket broker for live events all over the nation, including right here in Connecticut.

A Nightmare for Connecticut Homeowners: Defective Foundations

Many Connecticut homeowners who likely expected to hear happy sounds emanating from family gatherings, graduations and grandkids years down the road from their property purchase are instead hearing noises of horror coming from the foundations of their homes.

Enforcing Online Arbitration Clauses is Losing in Courts

Arbitration clauses have changed significantly as online transactions have become even more ubiquitous. In a consumer transaction, arbitration clauses dictate the venue and means by which a consumer complaint may be brought. While traditionally easy to enforce, the "clickwrap" or "browsewrap" formatting of online consumer agreements create new legal questions surrounding enforceability that have not existed before.

Some Debt Collection Tactics Aren't Just Annoying, They Are Also Illegal

According to the Pew Charitable Trusts, 80 percent of U.S. adults are in debt. This number includes debts related to mortgages, auto loans, credit cards, medical services and student and personal loans. A 2015 Nerdwallet analysis of Americans' debt revealed that, on average, U.S. households carry debts of roughly $130,000 with those related to mortgages and student loans being the most costly.

CFPB to Issue Proposal on Class Action Bans in Consumer Contracts

Later this week, the Consumer Financial Protection Bureau ("CFPB") is expected to issue a proposal that would prevent the use of class action bans in contracts between consumers and banks, as well as other firms. This proposal may, in fact, prove tantamount to a ban on arbitration clauses altogether, because it doubly burdens affected businesses with the costs of both defending against class actions and covering the costs of arbitration proceedings in individual cases, which may prompt them to remove arbitration clauses from their contracts. Proponents believe that the effects of this action will better equip consumers to seek and receive recompense from businesses, particularly in situations in which the individual damages would be too small to justify the costs of arbitration.

Supreme Court Decision May Increase in Medicare and Medicaid Qui Tam Lawsuits

Through Medicare and Medicaid, The U.S. government provides and subsidizes medical care for individuals who meet certain qualifying criterion. Doing so, comes at a hefty cost and during 2014 federal Medicare spending topped $618 billion while Medicaid spending totaled more than $495 billion.

Chipotle Accused of Lying About GMOs in Food

In recent years, there have been many questions and concerns raised about the safety and possible negative heath effects associated with the consumption of genetically modified organisms. According to the non-GMO Project, while many countries have enacted strict bans on GMO products, GMOs "are in as much as 80 percent of conventional processed food," that is made, marketed and sold in the U.S.

Did Your Car Dealer Fail to Disclose a Recall Notice?

According to Carfax, during 2015, some 51 million motor vehicles in the U.S. were impacted by recalls-the highest number on record. From faulty ignition switches to defective airbags, in many cases these recalls relate to problems that, if not repaired, could result in a driver or passenger suffering serious or fatal injuries.