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Consumer Fraud Archives

Microchips Are Not Enough for Card Security

Frequently, people's personal data is stolen through cyber hacking. Within this year alone, we have witnessed data breaches and cyberattacks against a variation of large organizations, including the Office of Policy Management, Anthem BlueCross BlueShield ("Anthem") and the Army National Guard. Consequently, people are reasonably becoming increasingly wary with respect to the security of their personal and financial information. Organizations that collect the personal information of their employees, clients, and customers have an obligation to guard it as well. In fact, there is a putative class action against Anthem for not taking measures to sufficiently protect its clients from a data breach that Anthem suffered in February.

Supreme Court Divided on Moot Case Criteria

A case that has been resolved by a court of law is called a "moot case." Cases can be resolved several ways, one of which includes two parties reaching an agreement through a settlement. The standards for a moot case sound simple enough, but a recent issue brought to the U.S. Supreme Court questions whether a settlement offer that would fulfill all of the plaintiff's demands should also constitute as making the case moot.

Government Agency Proposes Arbitration Rule

Do you take the time to read customer agreements before accepting them? Many, if not most, people do not. And those that do read them, do not likely understand the terms they're agreeing to. For example, many of these agreements have included arbitration clauses that eliminate the customer's right to join a class action suit. The effect of such a clause on consumers can be substantial. If a consumer purchases a faulty product or service and has signed such an agreement, instead of being able to seek relief with a bigger population of consumers with the same or similar grievances (a "class"), individual consumers would have to go through arbitration or file a suit themselves, and on behalf of only themselves. This thought is daunting enough to dissuade many consumers from seeking any recourse when they've been damaged and, even if they choose to push forward, according to a 2015 report by the Consumer Financial Protection Bureau ("CFPB"), consumers who went through individual arbitration or did not fare as well as members of class action lawsuits.

TCPA: UnitedHealthcare case revival and FCC's new ruling

Advances in technology have made communication easier and more efficient. We have come a long way from pigeon messengers through the evolution of "snail" mail, faxes, and emails. And the easier it is to pass along information, the easier it is for businesses to solicit. While some people may not mind receiving sales calls, others view solicitations as an intrusion on their time and privacy. Luckily for those in the latter population, the Telephone Consumer Protection Act of 1991 ("TCPA") restricts telemarketing and the use of automated telephone equipment (artificial voice messages, SMS text messages, and fax machines) in several ways, including sending unsolicited advertising faxes.

The U.S. supplement industry and false advertising claims

With an estimated population of around 65 million, individuals who make up the so-called baby boomer generation have been influential in growing the American economy and shaping U.S. culture. By the year 2029, as the last of the baby boomers turn age 65, individuals of this generation are expected to make up roughly 20 percent of the U.S. population.

Priceline's Hidden Hilton Fees Prompt Class Action

Planning a trip can be stressful, but the ability of consumers to research and book hotels online helps to streamline the process and allows budget-conscious consumers to compare hotel prices. However, this system relies on the accuracy of the information presented by booking websites. An ongoing punitive class-action lawsuit against both The Priceline Group Inc. ("Priceline") and Hilton Worldwide Inc. ("Hilton") claims that travelers who book through Priceline are faced with extra fees in addition to the listed price for Hilton and other hotels.

Lawsuit claims Ford knowingly exposed vehicle owners to carbon monoxide gasses

According to the Centers for Disease Control and Prevention, exposure to carbon monoxide gas may leave those exposed suffering numerous and potentially life-threatening symptoms like dizziness, headaches, vomiting, chest pain and confusion. If exposure is prolonged, individuals may pass out and can subsequently die. In fact, an estimated 400 people in the U.S. die annually from CO poisoning and some 24,000 seek medical attention for and/or are hospitalized.

2nd Circuit: Apple Conspired With Publishers to Fix eBook Prices

The fight for dominance in the ebook industry has been hard-fought. While Amazon, Barnes & Noble and Apple were battling for market share in distribution, book publishers were likewise rushing to produce them. It was 2010 and Amazon already dominant in the market, so Apple had some catching up to do if it was to market ebooks for its new iPad.

NJ Court Upholds Consumers' Rights by Rejecting Ascertainability 'Requirement' From Federal Courts on Class Action Issue

In a New Jersey State Court case captioned, Daniels v. Hollister, 2015 WL 2342917 (N.J. Sup. May 13, 2015), a panel of judges held that adopting the "doctrine of ascertainability" to toss a class action "would violate New Jersey's long-standing belief that rules governing class-action lawsuits should be liberally construed in order to offer the broadest possible protections to wronged customers."1 In this class action, plaintiffs received a $25 gift card when they purchased more than $75 in merchandise from a Hollister store. The lead plaintiff found that when he went to use the gift card just over a year after he had received it, the card had expired. He and the other plaintiffs allege that they were never given notification that the cards had expiration dates and that the gift cards themselves did not show any expiration date.2

California Supreme Court Makes Important Ruling Regarding Pay-for-Delay Cases

Basing its ruling on the Supreme Court's ruling that "pay-for-delay" payments can be challenged under federal antitrust law, the California Supreme Court held that the patent settlements can similarly be challenged under state antitrust law. In the case FTC v. Actavis (133 S. Ct. 2223 (2013)), the Supreme Court did not rule that pay-for-delay arrangements were illegal, but it allowed such payments to at least be scrutinized via antitrust lawsuits. The California Supreme Court overturned decisions by lower courts in cases involving Cipro purchasers against Barr Laboratories Inc., Hoechst Marion Roussel Inc., The Rugby Group Inc., and Watson Pharmaceuticals Inc.1