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Ford Faces Putative Class Action for Un-lockable Truck Doors

Ford Motor Co. ("Ford") has been served with a putative class action lawsuit because its F-150 pickup trucks are allegedly not meeting "Ford Tough" expectations. A New York state F-150 truck owner, Brandon Kommer ("Kommer"), claims his truck's doors fail to close and lock during below-freezing temperatures. With multiple nearly identical experiences of this issue published in online forums, Kommer brought forth his complaint on behalf of all New York owners or lessees of this vehicle model for the years 2015 through 2017.

F-150 owners were troubled by the elemental defect, and have been paying out-of-pocket to fix it. Kommer further alleges that Ford has known about the issue but has not addressed it with its customers. Ford had issued two technical service bulletins on the latch issue to dealers and service providers, but did not actually notify the owners and lessees of the defect. Consequently, they felt they had overpaid for a vehicle that Ford knew failed to live up to its "Ford Tough" advertisements.

Along with its faulty doors, Kommer's 2015 Ford F-150 XLT SuperCrew pickup faced numerous problems, such as inoperable electric locks and door handles that would not move. Additionally, Kommer was forced to use the door's exterior electronic keypad when locks did not release.

The legal team at SFMS has significant experience litigating products liability matters. If you have any questions regarding this subject or this posting, please contact Nick Lussier ([email protected]) or Chiharu Sekino ([email protected]). We can also be reached toll-free at (866) 540-5505.

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Daniels, Melissa. "Ford Pickup Owners Say Doors Fail In Sub-Freezing Temps." Law360. Last modified on March 15, 2017.

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