Have you returned a product back to the store – only to find you can only receive store credit? This can be frustrating, especially if you don’t want to continue shopping there, but there’s nothing you can do to change the policy.
The Equifax breach earlier this year—which enabled hackers to steal the personal information (Social Security numbers, birth dates, addresses etc.) of nearly half the American population—is a large-scale example of identity theft. The personal impacts on you if you suffer this kind of violation can be even more devastating than you might suspect.
When a consumer feels their bank has treated them unfairly or has not acted right towards them, what avenues they have for pursuing remedies depends on a variety of things. This includes what clauses the contract they have with the bank contains.
When asked to name a financial institution that has had a flatly awful past year from a publicity and consumer trust standpoint, it wouldn't be too surprising to see a poll of respondents come up with Wells Fargo, would it?
While most of us would like to imagine that the goods or services we purchase will be hassle-free, we know from firsthand experience that this is not always the reality. Indeed, products don't always function as advertised, service agreements aren't always honored and items received aren't always the items ordered.
The past year-plus has been anything but kind to bank giant Wells Fargo, at least regarding its perception among the general public and how it has been faring from a public relations standpoint.
Class-action lawsuits have "been turned upside down" by the arrival of a long-awaited federal bill that many proponents hope will give little-guy plaintiffs more power and meaningful victories against large and obviously better-heeled business interests.
What might seem to be a good idea in the minds of business principals focused obsessively on profit can sometimes look a bit less salutary when viewed from the perspective of passed time.
A federal consumer fraud class action was recently filed against Bank of America, accusing the bank of fraud and unfair business practices. The class claims that, far from working to help desperate homeowners through the HAMP mortgage modification program, the banking giant worked to extract fees from them while scheming to take their homes anyway.
Whistleblowers play an important -- and often personally risky -- role in spotlighting and reducing corporate wrongdoing that occurs across the country and defrauds the general public in a material way.