On September 7, 2007, Shepherd, Finkelman, Miller & Shah, LLC (“SFMS”), filed a Class Action Complaint against One Communications Corp. (“OCC”) in the United States District Court for the District of Connecticut on behalf of its client, Granite Communications, Inc., and a proposed class consisting of all persons or entities residing or located in the State of Connecticut, including service providers and customers, that have contracted with or otherwise relied upon OCC to perform services that have suffered damages as a result of technical problems with or defects in OCC’s workmanship or equipment and/or OCC’s persistent failure to provide timely, attentive and responsible customer service and technical assistance, including, but not limited to, Class members that have been deliberately placed “on hold” by OCC as part of a policy and practice by OCC to discourage these parties from raising legitimate grievances with OCC and insisting upon customer service from OCC.
The Complaint alleges that OCC has repeatedly failed to comply with its obligations under Connecticut law by,
inter alia, deliberately refusing to conform its conduct to established trade practice in its industry in order to maximize its profits at the expense of its customers and third parties. Specifically, OCC has allegedly pursued a policy and practice of selling and distributing defective and inadequately tested equipment and products, deliberately denying and attempting to avoid responsibility for its own misconduct and failing to adequately or timely remedy its defective products and/or workmanship, even when it is aware of such defects in its products and work. Upon information and belief, OCC has allegedly pursued these policies and practices in order to boost short-term revenues and profits at the expense of its customers and business associates that rely upon services sold to them by OCC.
Through the Complaint, Plaintiff brings claims against OCC for violation of the Connecticut Unfair Trade Practices Act, for unjust enrichment and for breach of the implied covenant of good faith and fair dealing.
If you would like to receive additional information or to provide us with information concerning this action, please contact either James E. Miller at
firstname.lastname@example.org or 1-866-540-5505 or James C. Shah at
email@example.com or 1-877-891-9880.